Privacy Policy

1. Data Controller

The data controller is Polixnov Logistics sp. z o.o., ul. Kowalska 5/203, 20-115 Lublin, Poland. Contact: info@polixnov.com, tel. +48 608 324 918.

2. Categories and Purposes of Data Processing

• Contact data (name, email address, phone number) — to respond to enquiries and conclude contracts.
• Business data (company name, VAT number) — for invoicing and delivery of logistics services.
• Technical data (IP address, cookies) — to ensure proper functioning of the website.
• Correspondence data — for contract performance and customer support.

3. Legal Basis for Processing

• Art. 6(1)(b) GDPR — performance of a contract or steps prior to entering a contract.
• Art. 6(1)(c) GDPR — compliance with a legal obligation (e.g. tax regulations).
• Art. 6(1)(f) GDPR — legitimate interests of the controller (security, direct marketing).
• Art. 6(1)(a) GDPR — consent of the data subject (newsletter, cookies).

4. Data Retention Periods

• Client data (contracts, invoices) — 5 years from the end of the tax year in which the document was issued.
• Contact form data — until the enquiry is resolved, maximum 2 years.
• Analytics and technical logs — up to 12 months.
• Marketing data — until consent is withdrawn.

5. Rights of Data Subjects

• Right of access — you may request a copy of the data we process about you.
• Right to rectification — you may ask us to correct inaccurate data.
• Right to erasure ("right to be forgotten") — in cases specified by GDPR.
• Right to restriction of processing — you may pause processing in certain situations.
• Right to data portability — you will receive data in a machine-readable format.
• Right to object — against processing based on legitimate interests.
• Right to lodge a complaint — with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

6. Data Transfers to Recipients

• Data is not transferred outside the European Economic Area.
• We may share data with: IT service providers (hosting, email), accounting firms, legal advisers — only to the extent necessary for service delivery, under data processing agreements.
• Data is never sold or shared with third parties for marketing purposes.

7. Cookies

This website uses cookies to ensure proper functionality, analyse traffic, and personalise content. Full details are available in our Cookies Policy at /cookies.

8. Changes to This Policy

We reserve the right to update this privacy policy. We will notify you of any material changes by updating the date at the top of this document or — for significant changes — by providing a prominent notice on our website.